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Customer Service Support

    Customer Service Support

    • Raider Hansen

    • About Us

      Raider Hansen is a 100% BC owned and operated company, supplying industrial products, safety products, tools and equipment to our customers throughout British Columbia. We have nine branches in the province from Vancouver Island to BC’s Interior region, and we are dedicated to providing success to our communities with the best industrial and construction product brands, backed by the best service and support in the industry. We want you to grow with us!

      Our Mission

      We create value for our customers by providing the highest quality products with the fastest, most reliable service in the industry.

    • Unspecified
    • Quesnel
    • 21 Aug 2022
    • 27 Jul 2025

    • Please send your resume in a PDF format with a brief introduction. Please email hr@raiderhansen.com or click Apply Now to reach the original posting

    • Full-Time
    • Operations Management
    • https://www.raiderhansen.com/data/careers/quesnel/careers-job-posting-customer-service-support-quesnel.html

    The Opportunity

    Are you looking for a new challenge in a fast-paced, dynamic work environment? Come join our growing team in Customer Service Support in Quesnel. We work 5 days a week from 7:30 am to 4 pm daily; although some flexibility is available.

     

    Job Description

    As an integral part of the Inside Sales Team, you will be responsible for providing exceptional service that goes above and beyond the customer’s expectations. Duties and responsibilities include preparing sales quotes, promptly processing sales orders accurately, proactively following up on open orders and ensuring on-time delivery. 

     

    Job Responsibilities:

    Responsibilities and duties include but are not limited to:
    • Providing front counter customer service, including answering telephones and entering sales orders
    • Checking, putting away, picking and packing orders accurately
    • Shipping and receiving products and goods
    • Loading and unloading inbound and outbound freight
    • Providing general warehouse support as needed
    • Handling products and materials in a safe manner, including adherence to all Standard Operating Procedures (SOP) and established company polices
    • Front counter support, phones, order entry, counter service
    • Operating forklifts and handling dangerous goods
    • First aid training an asset

     

    Qualifications

    With your customer service support experience, you can effectively manage timelines and prioritize tasks to achieve team goals. Along with a general understanding of professional trades, industry and construction and a willingness to learn, the following is required: 

    • A high school diploma or GED
    • Exceptional Customer Service skills, with previous retail customer service and industry experience preferred
    • Strong listening and communication skills, both written and oral
    • A positive attitude and a polite and friendly demeanor
    • Detail orientated and organized
    • Computer skills with proficiency in MS office and Windows
    • Reliable transportation to and from work, valid driver’s license

     

    What we offer

    • Extended health and dental benefits
    • Full-time – Monday to Friday
    • Comprehensive Training
    • Opportunity for growth and advancement
    • Fast paced and dynamic work environment
    Apply Now
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    Employer

    Raider Hansen

    Raider Hansen is a Distributor of Industrial Equipment, power tools, hand tools, fasteners and any other item you may need at your site.



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